FOR IMMEDIATE RELEASE

NASA Ames Research Center Chooses NetBotz To Monitor Critical IT Services

AUSTIN, Texas- March 31, 2003 - NetBotz®, Inc., NetBotz, Inc., the leading global provider of IP-based intelligent physical security solutions, today announced that NASA Ames Research Center at Moffet Field, CA is now using NetBotz to protect its IT infrastructure from environmental and physical threats that could jeopardize its IT operations. Such threats include human error and intrusion as well as a host of environmental factors such as inadequate airflow, extreme temperatures, high humidity, water damage, amperage fluctuations and more.

The NASA Ames Research Center specializes in research geared toward creating new knowledge and new technologies that span the spectrum of NASA interests. Among the various fields of research in which scientists work are supercomputing and networking, high-assurance software development, verification and validation, automated reasoning, planning and scheduling, and human factors; efforts in air traffic control and human factors; and astrobiology, among other things.

George Alger is the IT Services Manager who oversees operational aspect of the IT backbone that carries the Center's infrastructure. His responsibilities include ensuring the availability and uptime for applications such as email; availability of the network operations; support for electronic presentation sharing between Ames researchers and NASA headquarters researchers based in Washington, D.C.; as well as overseeing the Center's phone, data and video operations. Because network uptime is key to researchers, keeping the site available 24x7 is critical to what Alger does.

Recently, Alger looked to deploy a more powerful UPS system that would provide enough power support for the five computer rooms Alger directly managed.

As a result of that project, Alger realized he now needed a solution that would monitor the new UPS: from the amount of hydrogen the batteries were emitting to the hostile environmental conditions, such as extreme heat and humidity that could jeopardize the functioning of the UPS.

"NetBotz provided the environmental monitoring I needed," said Alger. "When I read about it, I felt it was the best solution because it had most of the environmental monitoring capabilities I was looking for. In addition, its ability to support external dry sensors meant I could easily attach a hydrogen sensor to the monitoring appliance. You start worrying when the presence of hydrogen hits the one percent level," Alger added. "So attaching a hydrogen sensor to the NetBotz appliance meant I could set my alert threshold to alert me when the hydrogen level in the room approached one percent. This meant we could take action before any problems had time to develop."

The NetBotz Intelligent Monitoring Solution consists of Intelligent Monitoring Appliances with built-in environmental sensors and an integrated color camera that can capture and store motion events; Centralized Management and Monitoring; as well as Add-On hardware (sensors) and software. A fully scalable solution, users can deploy just monitoring appliances and get great value out of the solution. Later, they can add centralized management as well as a variety of Add-On Hardware and Software options.

Others involved in the project also felt that NetBotz, with its built in camera, could help provide a measure of surveillance in the computer rooms. And, Alger said, NetBotz, with its ability to "hear and alert about" unattended alarms, could be the backup for the UPS alarm in rooms in which no one would be there to hear that the back up power was in danger of powering off.

According to Alger, days after installing the first few NetBotz, there was an HVAC failure. NetBotz alerted him about the problem, whose source was traced to a burning smell that had been sucked into the HVAC system and pushed through out the computer rooms and forced a shutdown. In addition, NetBotz has given him trending information that enabled him to reset a temperature alarm to a more appropriate lower level.

In addition to the five computer rooms Alger manages, there are more than two dozen computer rooms around the base and each of the 90 buildings on the base has a communications closet.

"Some of these are 'shared' facilities, so a lot of different people go in and out of them. Having a NetBotz watching over them will tell us who's been in them and what they did while they were there. I'm planning on speaking to my security folks about NetBotz."

About NASA Ames (www.arc.nasa.gov/about_ames/))
NASA Ames Research Center is located at Moffett Field, California in the heart of "Silicon Valley". Ames was founded December 20, 1939, as an aircraft research laboratory by the National Advisory Committee for Aeronautics (NACA) and in 1958 became part of National Aeronautics and Space Administration (NASA). Ames specializes in research geared toward creating new knowledge and new technologies that span the spectrum of NASA interests.

About NetBotz (www.netbotz.com)
NetBotz, Inc. is the leading global provider of IP- based intelligent physical security solutions that secure against physical threats. 1,500 organizations use the NetBotz solution, which prevents business and financial losses attributed to network downtime by providing early warning of physical conditions that threaten the integrity of a company's data, technical and equipment assets. Based in Austin, Texas, NetBotz is a privately held company with funding from QuestMark Partners, SSM Venture Partners, CenterPoint Ventures, Osprey Ventures and Hill Partners Inc. NetBotz has received the Best in Show Award in the Network Management Category at NetWorld+Interop and is a recipient of KPMG's Start-up Standout Award.